Frequently Asked Questions
Designed to answer your most common queries, our FAQs cover everything from training to hosting. As a trusted tech partner, TechBuilderz is well equipped to support your IT journey at every stage.
- General Question
- IT Training and Education
- IT Consulting
- Softwer Development
- Graphic Designing
- Web Hosting
- Data Backup & Recovery
TechBuilderz offers a range of IT solutions including Web & Software Development, IT Training & Education, Consulting, Data Backup & Recovery, Graphic Designing, Managed IT Services, and more.
Our services are tailored for businesses, institutions, startups, and individuals seeking professional IT support, customized software, and strategic tech solutions.
Yes. We accept both short-term project-based engagements and long-term partnerships.
Our help desk handles software issues, network troubleshooting, system upgrades, virus protection, and more.
You can reach us via our website’s contact form, email us at contact@techbuilderz.com, or call us directly at +231770288184 to schedule a free initial consultation.
We offer beginner to advanced training in software development, cybersecurity, networking, database management, graphic designing and digital tools for both individuals and corporate teams.
Yes. Upon completion, participants receive certificates that validate their skills and can be used for professional advancement.
Absolutely! We provide flexible online and in-person training formats to suit your schedule and location.
Yes, we provide customized training for companies and organizations, including group sessions, on-site workshops, and team skill development programs.
Most of our programs require only basic computer literacy. Advanced courses may require prior knowledge or experience, which will be outlined in the course description.
From infrastructure design and software recommendations to digital transformation planning—we help organizations make smart tech decisions.
Yes. We offer both one-time sessions and ongoing advisory packages.
We serve a variety of industries including healthcare, education, retail, logistics, and small-to-medium enterprises, offering tailored tech solutions for each sector.
Absolutely. We assess your current IT setup and provide strategic recommendations to reduce costs, improve efficiency, and maximize ROI.
We offer both remote and on-site consulting depending on your preference, project scope, and location. Hybrid options are also available.
Yes, we design and develop Android and iOS applications in addition to web-based software and desktop systems.
Yes, we provide post-launch support, maintenance, and updates as part of our development service.
Definitely. We keep you engaged through regular updates, feedback sessions, and milestone reviews to ensure the software meets your expectations.
Yes, all our projects come with user documentation, and we offer onboarding or training sessions to help your team use the software effectively.
Our design team handles logos, business cards, flyers, social media content, brand kits, and UI/UX design for apps and websites.
Absolutely. We offer revision rounds based on your feedback until you're fully satisfied.
Yes. We build complete brand identities, including logo design, color palette, typography, and branding guidelines.
Yes, once the project is completed and approved, we provide all relevant files including source files (AI, PSD), PNGs, and JPEGs.
Absolutely. We offer complete branding packages that include logos, business cards, social media kits, and brand style guides.
We offer shared, VPS, and dedicated hosting plans with features like SSD storage, free SSL, cPanel, and 99.9% uptime.
Yes, we can register and manage your domain names alongside your hosting services.
Our hosting packages include 24/7 technical support, server monitoring, malware protection, and assistance with setup or troubleshooting.
Yes, you can scale your hosting plan at any time based on your website’s traffic and resource needs.
Yes, we provide professional business email accounts with all hosting packages, including webmail access and integration options.
We use a combination of cloud-based and on-site encrypted backup systems to ensure maximum data security.
Yes, we design custom disaster recovery strategies to help you quickly resume operations after a data loss event.
Backup frequency is customizable—daily, weekly, or in real-time—depending on the client’s requirements and data sensitivity.
Yes, we offer secure cloud backup options with encrypted storage to ensure your data is protected and easily recoverable.
In many cases, yes. We use advanced recovery tools and techniques to retrieve data from damaged hard drives, SSDs, or corrupted systems.

